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When We Are Closed

out of hours

 For other general medical advice you can always contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

 Access to urgent care outside of GP hours is now provided by the '111' NHS service. Dial 111 from a telephone to access this service. You may receive telephone advice or be directed to the out of hours GP service operated by NEMS Community Benefit Services Ltd Out of Hours service.

 Further details about the 111 Service can be found here.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens. 

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

 During out of hours you should contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.

Urgent Care Center London Road

 NHS Nottingham City Urgent care center -Seaton House, London Road, Nottingham, NG2 4LA

If you need help for a health problem urgently, the Urgent Care Centre provides a quick access to assessment and treatment.

No appointment is needed; just drop in between 7am and 9pm 365 days a year.

The center will offer assessment and treatment for health conditions that are urgent but non-life threatening such as:

  • Minor burns and scalds
  • Minor head injury with no loss of consciousness
  • Skin infections and animal bites
  • Suspected broken bones, sprains and strains (X-ray will be available on site)
  • Eye infections and minor eye injuries
  • Open wounds or cuts that may require stitches

The Urgent Care Center also offers an emergency dentist, but for this service it is advisable that appointments are booked in advance and as early as possible (from 7am). You can call the Center on 0115 883 8500 if you need to book an appointment or if you need some advice.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website