OUR TELEPHONE SYSTEM DOES NOT HAVE RING BACK FACILITY.
If possible, please try to telephone reception before 10:00am if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
As from 1st September anyone who requires help with language during appointments will need to have a pre booked official interpreter present, or for on the day emergency appointments language line input.
family and friends will no longer be allowed to interpret in consultation