Rapid health is our online patient triage system; Rapid Health can be used to access self-care information, submit medical and administrative requests, and even register new patients to the surgery.
Get started with our online booking tool
Important update: New way to request appointments online from Monday 17th November
From Monday 17th November, the way you request appointments online will be changing. You’ll still be able to use our practice website, but not the NHS App.
To use the new system, you’ll need your NHS number. If we have an email on file for you, this will be emailed to you for convenience.
If you don’t have online access, our reception team can complete the request form for you over the phone.
Thank you for your patience as we move to a system that makes accessing care simpler and fairer for everyone.
The Wellspring Surgery Team
Urgent Operational Update 07/07/2025
As of today 7th July 2025, we have escalated our operational status to level 3 RED.
This decision has been made due to ongoing issue with test results being received from the hospital laboratories, which are placing extreme strain on our administrative and clinical teams.
We want to reassure you that we are doing everything we can to maintain patient safety and ensure continuity of care during this challenging time.
We sincerely apologise for any delays or distress this may be causing and thank you for your continued patience and understanding.
📣 Join Our WhatsApp Broadcast Channel
We’ve launched the Wellspring WhatsApp Broadcast Channel — a simple way to stay informed about:
🩺 Health promotions
🕒 Service updates
📢 Important practice announcements
This is a one-way communication channel, meaning you’ll receive updates from us, but won’t be able to reply.
👉 Click here to join: https://whatsapp.com/channel/0029VbBSuwTEQIamrbnkpR3d
📷 Or scan the QR code below using your phone’s camera.
Free Online Health Coaching
NHS Modality
Modality and GOQii: A Trusted Partnership for Your Health
We have partnered with GOQii, a leading preventive healthcare company to offer you a FREE personalised health coaching service on your mobile or tablet via the GOQii app.
Your certified health coach will guide you with nutrition, exercise and lifestyle changes to support and improve your overall well-being.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life-threatening emergency, please dial 999.
NHS Urgent Care Centre
Located at Seaton House, London Road, Nottingham, NG2 4LA. Telephone: (0115) 883 8500
The Urgent Care Centre is open every day of the year, including weekends and bank holidays, between 7am and 9pm. You do not need an appointment. This is for urgent but non-life threatening health problems. Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
Urgent health conditions include:
Minor burns or scalds
Minor head injuries with no loss of consciousness
Skin infections or animal bites
Suspected broken bones, sprains and strains
Eye infections or minor eye injuries
Open wounds or cuts that may require stitches
For more information please contact NHS Nottingham CCG Patient Experience Team on (0115) 883 9570 or email ncccg.patientexperience@nhs.net.
Latest News
Modality Wellspring – Practice patient engagement event – 04/11/2025 17:00
You can use the NHS App to check your symptoms and get instant advice, request appointments, order repeat prescriptions, view your GP medical record and more. Click the below button to direct yourself to the NHS app website.
If you need assistance with the NHS app, you can reach out to Thomas Woolley via email at thomas.woolley5@nhs.net or submit an NHS app query form by clicking this link.
We will be having NHS App drop-in sessions every Friday 11am – 2pm at the surgery. Come along if you need help downloading, setting up or if you just want more information about the NHS App.
You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team. YYGP also enables patient to provide feedback or raise concerns with their GP Practice, Healthwatch or the Integrated Care Board (ICB).
The BMA Practice Charter below explains some of the challenges faced by primary care providers, and how we are managing these in order to provide the best care possible. The link to the YYGP page can be found within the Charter document.
